Privacy

Purpose
‍The purpose of this privacy statement is to define 'Personal Information' and explain how True Law handles such information. For the purposes of this statement, 'Personal Information' is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of True Law.

‍Scope
‍This privacy notice applies to data collected from business customers and third-party service providers in connection with the use of our AI Studio platform and other services provided by True Law

Policy
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What Personal Data (as defined below) We may collect
‍We may collect personal data provided by our business customers when using our AI Studio platform, including but not limited to customer names, business contact information, and any data uploaded to the platform for processing by our services.
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‍Why We collect, Use and Store the Personal Data
‍Collection of Personal Data for employees of Service Provider / Contractor / VendorsWe collect Personal Data for maintaining security of our premises, to keep a detailed record of all Service Provider's employee visiting to the premises and for purposes of internal as well as external quality audits.
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‍Where We store the Personal Data
‍All Personal Data is stored on our servers on GCP cloud. If we transfer or store the Personal Data outside the mentioned location, we will take steps with the aim of ensuring that. Your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the General Data Protection Regulation ("GDPR,"), local country regulatory privacy requirements globally and ISO 27701 requirements.
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‍Processing purposes
‍For customers using our services, data processing is governed by our Data Processing Agreement (DPA). This agreement defines how we process customer data on their behalf in compliance with data protection laws

‍Disclosure to third parties
‍To the extent permitted by law and to fulfil the purpose, we may share Personal Data with Our expressly authorised staff. The staff is restricted from using this data in any way other than for the purpose for which they are collected. We may, for example, provide Your Personal Data to our corporate services department, our security department and/or contractors and our internal or external auditors. We reserve the right to share Personal Data to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state, or company security is at issue, we reserve the right to share. Our entire database of visitors with appropriate governmental authorities. We may also be required to disclose Your Personal Data in the event of a legal investigation or any such other process where We are required to do so by applicable law or where We have to establish Our legal rights or where disclosure is required to prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person. We will process, disclose or share Your Personal Data only if required to do so by law or in good faith belief that such action is necessary to comply with our contractual obligations, legal requirements or legal process served on Us. Unless restricted by applicable law, we will notify you about such government access request to take all the requisite measures.

‍Your Choices and Rights
‍You have the right to ask True Law for a copy of Your Personal Data; to correct, delete, or restrict processing of Your Personal Data; and to obtain the Personal Data You provide in a structured and machine readable format. In addition, you can object to the processing of Personal Data, in some circumstances (in particular, where We do not have to process the data to meet a contractual or legal requirement). These rights may be limited, for example, if fulfilling Your request would reveal personal data of another person, or if You ask Us to delete information which We are required by law or have compelling legitimate interests to keep. If You have unresolved concerns, you have the right to complain to the data protection authority.

‍How long We retain Your Personal Data
‍Customer data uploaded to AI Studio will be retained for the duration of the contract or service period, or as required by applicable law. After this period, data will be deleted unless otherwise agreed with the customer.

‍Compliance with Browser Signals (CPRA)
‍True Law does not track any personal data or activity on its website. We do not sell, share, or otherwise track user activity for marketing or any other purposes. As such, we do not respond to Do Not Track (DNT) or Global Privacy Control (GPC) signals.

‍Security
‍We take the protection of your data and privacy with utmost seriousness. For a comprehensive overview of our security measures, please visit truelaw.ai/security

‍Updates to this Privacy Notice
‍This privacy notice may be updated periodically. We will update the date at the top of this privacy notice accordingly and encourage you to follow our privacy policy on truelaw.ai/privacy detailed view of how we handle our customer's data.

‍Contact Us
‍The Data Controller for Your Personal Data will be Us. If You have any question about this privacy notice or wish to contact Us for any reason in relation to Our Personal Data processing, please contact us at [email protected].